LEAD ACCOUNT MANAGER

Before Adriana made significant waves in the digital realm with Rachel's Mediterranean Grill, she meticulously refined her expertise as a Lead Account Manager at GiveSmart. In this role, she emerged as the primary strategist for high-profile nonprofit accounts, developing and executing personalized strategies that consistently surpassed client expectations. This position was not just a job; it was a masterclass in building enduring client relationships, delivering unparalleled customer service, and driving software adoption among a diverse clientele.

Her responsibilities at GiveSmart taught her the importance of maintaining strong, ongoing relationships with clients throughout their lifecycle. This experience instilled in her a continuous learning mindset, essential for staying ahead in the fast-paced digital marketing world. By sharing best practices and solutions, Adriana not only ensured client satisfaction but also facilitated their success, contributing to their missions in meaningful ways.

This role also honed her analytical and problem-solving skills, crucial for developing revenue through product and service upgrades and managing a significant book of business. Her ability to juggle multiple priorities and deadlines, coupled with her proficiency in Office 365 and a knack for professional communication, laid the groundwork for her subsequent achievements at Rachel's Mediterranean Grill.

Moreover, Adriana's experience at GiveSmart underscored the value of meticulous organization, follow-up, and the ability to build trusting, long-term relationships. These skills have proven invaluable in her journey, enabling her to navigate the complexities of digital marketing and brand development with confidence and finesse.

Her tenure at GiveSmart was more than a stepping stone; it was a foundational experience that equipped her with the tools, mindset, and skills needed to excel in her future endeavors. It taught her the significance of understanding client needs, the art of strategic problem-solving, and the importance of adopting new technologies—lessons that she carries forward in her dynamic career path.